We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Click here to learn more about returns.

We’ll keep you updated via email and we’ll send the tracking number as soon as it ships so you can check the status and see when it will arrive. We use FedEx to ship all orders in the US and DHL internationally. If you need to make a change to your address, please contact customer service at hello@beistravel.com before your order ships to make sure it arrives at the right place

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.