Returns & Exchanges
If you’re unhappy with your purchase, we will find a solution for you mama! You can always contact us for any return and exchange question at hello@strollergang.com. Please allow 1-3 business days for a response.
- Returns
- Exchanges
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If the item has been used, it does not qualify for a return.
To start a return, you can contact us at hello@strollergang.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If the item has been used, it does not qualify for an exchange.
To start an exchnage, you can contact us at hello@strollergang.com. If your exchange is accepted, we’ll send instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.